We believe that AI changes how you will find relevant information both, on the internet and in communities. Since community-led growth is the most promising growth strategy, onboarding new users and providing best-in-class support is crucial for user retention.
<aside> 🚀 Our mission is provide relevant information to user questions at all times.
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From an end-user perspective, this means getting answers to your questions instantly instead of being blocked for hours. For Web3 projects, this means providing the best possible customer support to increase user retention, as well as giving them the tools to analyze how community engagement translates to on-chain product usage.
Read on, if you want to play a key role in the community-led growth revolution.
AwesomeQA is the leading customer support solution for communities with clients such as Aave, Dune, Scroll, Fuel and many more. Our solution aggregates user questions from all channels (Discord, Telegram, Twitter) and provides automated responses wherever possible. Additionally, we are providing the businesses with product feedback and engagement insights.
Working on RAG system before the launch of ChatGPT put us in a great position and allows us to stay ahead of the curve.
We have raised our seed round from leading investors: Press release
Given that we are an early stage start-up, you will play an important role in the success of AwesomeQA. At the same time, this means you will have to deal with uncertainty and lots of responsibility.
Read more about our story and the founders of AwesomeQA, Alex and Korbi:
Both team and company culture are essential for our success.
<aside> 🤝 Trust each other. Be honest. Be open. Be respectful. Value transparency and provide a safe zone where others can be vulnerable.
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<aside> 💬 Embrace feedback. Show appreciation and let others know what you think! Actively seek feedback, and don’t be afraid to make mistakes to learn from.
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<aside> 🌐 Focus on impact. Begin with the end in mind and let measurable outcomes guide your actions. Put solutions over problems.
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<aside> ♻️ Embrace change. Strive for constantly adapting our processes and product to fit our current stage and the needs of our customers.
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<aside> 🗣️ Be proactive. Act if you see an opportunity to help. Take ownership of your work and earn autonomy.
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<aside> 🧠 Keep learning. Be curious. Personal growth leads to company growth.
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