We believe that AI changes how you will find relevant information both, on the internet and in communities. Since community-led growth is the most promising growth strategy, onboarding new users and providing best-in-class support is crucial for user retention.
<aside> π Our mission is provide relevant information to user questions at all times.
</aside>
From an end-user perspective, this means getting answers to your questions instantly instead of being blocked for hours. For Web3 projects, this means providing the best possible customer support to increase user retention, as well as giving them the tools to analyze how community engagement translates to on-chain product usage.
Read on, if you want to play a key role in the community-led growth revolution.
AwesomeQA is the leading customer support solution for communities with clients such as Aave, Dune, Scroll, Fuel and many more. Our solution aggregates user questions from all channels (Discord, Telegram, Twitter) and provides automated responses wherever possible. Additionally, we are providing the businesses with product feedback and engagement insights.
Working on RAG system before the launch of ChatGPT put us in a great position and allows us to stay ahead of the curve.
We have raised our seed round from leading investors: Press release
Given that we are an early stage start-up, you will play an important role in the success of AwesomeQA. At the same time, this means you will have to deal with uncertainty and lots of responsibility.
Read more about our story and the founders of AwesomeQA, Alex and Korbi:
Both team and company culture are essential for our success.
<aside> π€ Foster trust and feedback. We create a respectful, safe space for honest communication. We actively seek constructive feedback and embrace mistakes as opportunities for growth.
</aside>
<aside> π Pursue excellence. We commit to consistently delivering top-tier results in all our work. We hold ourselves accountable to the highest standards and aim for best-in-class work.
</aside>
<aside> π― Focus on success. We start with clear objectives and let measurable outcomes guide our actions. We put solutions over problems.
</aside>
<aside> β‘ Execute with urgency. We tackle challenges with optimism, drive, and focus. We move fast via hard work and smart work.
</aside>
<aside> <img src="/icons/groups_purple.svg" alt="/icons/groups_purple.svg" width="40px" /> Adapt and grow together. We are curious, embrace change, and believe in working together on-site to maximize efficiency and learning.
</aside>
<aside> π£ Be proactive. We act whenever we see an opportunity to improve or help. We take full ownership of our work and earn autonomy.
</aside>